Tractive GPS for Cats and Dogs
Cancellation Policies
Walks/Visits/Other Services Cancellation Policy:
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Full Refund - 3+ days notice (approx 72+ hours notice)
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50% refund, less than 72 hours notice, up until 5PM the day before service
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No refund - notice after 5PM the day before service
Overnight Cancellation Policy:
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Full Refund - 21 days before the start of your booked sit
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Cancellation made up to one week prior - receives 50% refund of the first 7 nights/8 days of service, with 100% refund of any remaining days.
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Cancellation made with less than one week's notice - no refund for the first 5 nights/6 days, 50% for additional services up to 10 nights, and 100% of anything booked beyond 10 nights.
*flexibility to the cancellation policy can be made on a case-by-case basis (i.e. weather conditions)