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Cancellation

Cancellation Policies

 

Walks/Visits/Other Services Cancellation Policy:

  • Full Refund - 72+ hours' notice before your appointment time.

  • 50% Refund - more than 24 hours' notice before your appointment, but less than 72 hours' notice before your appointment time.

  • No Refund - less than 24 hours' notice before your appointment time.

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Boarding Cancellation Policy:

  • Full Refund - 21+ days notice before the start of your booked service.

  • Cancellation made up to one week prior - 50% refund for the first 7 booked days, 100% refund for any additional days.

  • Cancellation made with less than one week's notice - no refund for the first 5 days booked, 50% up to the 10th day, 100% for any days booked beyond 10 days.

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*flexibility to the cancellation policy can be made on a case-by-case basis for weather conditions, specifically, and some other extenuating circumstances.​​​​

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Appointment Hours
Monday - Sunday
8am - 7pm
Office Hours
Monday - Friday
9am - 5pm

 

Contact Petunia Pet Care, LLC:
infopetuniapet@gmail.com
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While we care for your pets around the clock, Office Hours are limited for answering emails, and returning non-urgent phone calls or text messages. 

*Petunia Pet Care, LLC is Bonded and Insured*

Copyright Petunia Pet Care, LLC 2019. All rights reserved.

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