NEW CLIENTS! We're excited to hear from you!
Feel free to give us a call and leave a message for us to return, or use this form to drop us a line :)
Please read below for more information regarding what to expect when you're becoming a new client.
Please keep in mind, we require a MEET AND GREET before starting service.
Meet and Greets are FREE!
Please understand that we unfortunately cannot take on new clients for last minute or emergency services. So, please plan ahead as it will take some time from date of contact before service can begin.
Prior to the Meet and Greet, we will email you a form to complete which provides a profile of your pet(s). Once received, we can schedule a time to meet.
During the Meet and Greet, we will discuss your needs, any concerns, and scheduling options.
If you choose to move forward, we will need to arrange home access (TWO KEYS are required if you are providing keys). You may choose to provide these at the Meet and Greet, or we charge $10 for later key pickup.
After going over some paperwork and Service Agreements that require signatures from you, we can coordinate a start date for your service to begin!
Please be advised, that part of our payment policy does require payments upfront, on or before services begin, and we do not make exceptions to this policy.
Looking forward to meeting you and your pets! We hope to welcome you to our Petunia Pet Care family very soon! <3